Support

We are a small team. We read every message and answer within 2 working days.

Help yourself first

• Help page: open ? Help inside the app, or go to wemix.antzsolutions.com/help. It explains every feature and lists what is new.
• Windows warns about our installer? Our installers are not yet digitally signed. In the app, click How to unblock our installer for the three steps.
• The app looks old after an update? Press Ctrl + F5 once.
• Video tutorials: coming soon on YouTube.

Report a bug

Send an email with:

1. the app version (next to the logo, for example rev64) and, if you use it, the relay version;
2. your browser and system (for example Chrome on Windows 11);
3. what you did, what you expected, and what happened instead;
4. a screenshot or a short screen video if you can;
5. for Studio Call problems: the Connection details text from the call window.

Please do not send passwords, stream keys or other secrets. We never ask for them.

Request a feature

Tell us what you want to do and why – for example "I want to show the scoreboard from our Google Sheet". Many features in the app came from beta testers.

Schools and organisations

Do you want to use the app with your students or team? Write to us. We can give your group a beta key and help you set up. Teachers can refer students under 18; see the Terms of Use and Privacy Policy.

Complaints

If you are not happy with our answer, write to us again with "Complaint" in the subject. We aim to solve complaints within 7 calendar days. You can also contact the Department of Trade and Industry, or the National Privacy Commission for privacy matters.